Customer Support

Cocoa Luxury Hair - Customer Support

Welcome to the Cocoa Luxury Hair Customer Support page! We are dedicated to providing exceptional service to ensure you have a seamless experience with our luxury hair extensions. If you have any questions, concerns, or need assistance, our team is here to help!

How Can We Assist You?

1. Order Status & Tracking

Wondering where your order is? Simply enter your order number and email address here to track your package in real-time.

2. Shipping & Delivery

We offer standard and expedited shipping options. Check out our Shipping Policy for more details on delivery times and fees. For international shipping inquiries, click here.

3. Returns & Exchanges

We don’t offer returns or exchanges, if your order is defected please contact us immediately.

4. Product Care

To ensure the longevity of your luxury extensions, follow our expert tips on how to care for and maintain them. Visit our Product Care Guide for more details on washing, styling, and storing your hair extensions.

5. FAQs

Have a question? We’ve probably answered it! Check out our Frequently Asked Questions page for quick answers to common inquiries about our products, orders, and services.

6. Contact Us

Our customer support team is available to assist you with any additional questions. Here’s how you can reach us:

• Email: support@cocoaluxuryhair.com
• Phone: +1 (415) 209-5664
• Business Hours: Monday to Friday, 9 AM - 9 PM PST
• Live Chat: Available during business hours here

7. Social Media Support

Connect with us on social media for updates, promotions, and additional support:

• Instagram: @CocoaLuxuryHair
• TikTok: @CocoaLuxuryHair

Still Need Help?

If you haven’t found the answer you’re looking for, please fill out our Support Form below, and a representative will get back to you within 24-48 hours.

Support Form

Thank you for choosing Cocoa Luxury Hair. We look forward to enhancing your beauty experience with our premium hair extensions!

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